Effortlessly Connect with Virtual Event Attendees using GlanceGuest by Glance Networks, Inc.
GlanceGuest is a powerful software application that enables seamless interaction with virtual event participants, providing a smooth and engaging experience for both hosts and attendees.
GlanceGuest: A Comprehensive Review
GlanceGuest by Glance Networks, Inc. is a powerful software application designed to enhance customer service and support interactions. With its user-friendly interface and robust features, GlanceGuest provides a seamless experience for both customers and support agents.
Key Features:
- Co-Browsing: GlanceGuest allows support agents to view and interact with a customer's screen in real-time, enabling them to provide personalized assistance.
- Live Chat: Customers can communicate with support agents through the integrated live chat feature, ensuring quick and efficient responses to their queries.
- File Transfer: Support agents can easily transfer files to customers during a support session, facilitating the sharing of important documents or resources.
- Secure Connection: GlanceGuest prioritizes security by providing end-to-end encryption for all support sessions, ensuring the confidentiality of customer information.
- Custom Branding: Businesses can customize the appearance of GlanceGuest to align with their brand identity, creating a seamless experience for customers.
Benefits:
- Enhanced Customer Experience: GlanceGuest's interactive features enable support agents to resolve customer issues efficiently, leading to high levels of customer satisfaction.
- Improved Efficiency: The real-time co-browsing and file transfer functionalities streamline support interactions, reducing resolution times and increasing agent productivity.
- Increased Security: With secure end-to-end encryption, businesses can trust that customer data is protected during support sessions, maintaining trust and compliance.
GlanceGuest by Glance Networks, Inc. is a reliable and feature-rich software application that empowers businesses to deliver exceptional customer service and support. With its innovative features and focus on security, GlanceGuest is a valuable tool for any business looking to enhance customer interactions and drive satisfaction.
Overview
GlanceGuest is a Commercial software in the category Business developed by Glance Networks, Inc..
The users of our client application UpdateStar have checked GlanceGuest for updates 283 times during the last month.
The latest version of GlanceGuest is 4.2.0.38, released on 04/10/2019. It was initially added to our database on 12/28/2017.
GlanceGuest runs on the following operating systems: Windows. The download file has a size of 52.6MB.
GlanceGuest has not been rated by our users yet.
Pros
- Simple and easy to use interface
- Real-time screen sharing and collaboration
- Zero download required for participants
- Secure and encrypted connections for data protection
- Compatibility with multiple devices and operating systems
Cons
- Costly subscription plans for advanced features
- Lacks advanced features compared to competitors
- Occasional technical glitches reported by users
FAQ
What is GlanceGuest by Glance Networks, Inc.?
GlanceGuest is a web-based solution that allows businesses to securely provide guest access to their online services and support teams without requiring downloads or installations.
How does GlanceGuest work?
GlanceGuest generates a unique, secure link that can be sent to guests via email or chat. Guests click the link to connect to a session with a representative without the need for any downloads or installations.
What are the benefits of using GlanceGuest?
Allows guests to connect quickly and easily without any downloads or installations Saves time by eliminating the need to wait for guests to download and install software Improves security by not requiring guests to install anything on their device Reduces support costs by enabling remote assistance from anywhere at any time
Is GlanceGuest compatible with all web browsers?
GlanceGuest is compatible with all major web browsers, including Chrome, Firefox, Safari, and Internet Explorer/Edge.
Are there any system requirements for using GlanceGuest?
There are no system requirements for guests using GlanceGuest. Representatives need a web browser and an internet connection to use the service.
What level of security does GlanceGuest provide?
GlanceGuest provides end-to-end encryption and is hosted in a secure, SOC 2-compliant data center. All sessions are password-protected and can only be accessed by the representative and the guest.
What support options are available to users of GlanceGuest?
Glance Networks provides 24/7 technical support via phone, email, or chat. The company also offers a comprehensive knowledge base and training materials to help users get the most out of the service.
Can GlanceGuest be customized to match a company's branding?
Yes, GlanceGuest can be branded to match a company's logos and color scheme for a seamless experience.
Is GlanceGuest available on mobile devices?
Yes, GlanceGuest is accessible on mobile devices through a mobile web browser.
Can GlanceGuest be integrated with other business solutions?
Yes, GlanceGuest can be integrated with other business solutions such as Salesforce and Microsoft Dynamics.
Pete Milner
I'm Pete, a software reviewer at UpdateStar with a passion for the ever-evolving world of technology. My background in engineering gives me a unique insight into the intricacies of software, allowing me to provide in-depth, knowledgeable reviews and analyses. Whether it's the newest software releases, tech innovations, or the latest trends, I'm here to break it all down for you. I work from UpdateStar’s Berlin main office.
Latest Reviews by Pete Milner
Installations
Glance Networks, Inc.
with UpdateStar freeware.
Latest Reviews
|
AntiRansomware
Protect your files with AntiRansomware by Abelssoft |
|
Quick CPU
Optimize Your CPU Performance with Quick CPU |
|
Taskbarify
Boost Your Productivity With Taskbarify! |
|
UltraStar Deluxe
Sing Your Heart Out with UltraStar Deluxe! |
|
DVR-Studio HD
DVR-Studio HD: A Comprehensive Solution for Media Management |
|
MetaX for Windows
MetaX for Windows: The Ultimate Tagging Tool for Video Metadata |
|
UpdateStar Premium Edition
Keeping Your Software Updated Has Never Been Easier with UpdateStar Premium Edition! |
|
Microsoft Visual C++ 2015 Redistributable Package
Boost your system performance with Microsoft Visual C++ 2015 Redistributable Package! |
|
Microsoft Edge
A New Standard in Web Browsing |
|
Google Chrome
Fast and Versatile Web Browser |
|
Microsoft Visual C++ 2010 Redistributable
Essential Component for Running Visual C++ Applications |
|
Microsoft Update Health Tools
Microsoft Update Health Tools: Ensure Your System is Always Up-to-Date! |
Browse
Latest Updates
コードギアス 反逆のルルーシュ ロストストーリーズ 1.4.86
Experience the latest official game from "Code Geass: Lelouch of the Rebellion" franchise where you support Lelouch in dismantling Britannia.
EconTool Nissan ELM327 3.46
Program for communication with Nissan cars. Only PETROL engines of the following series are supported: CG, CR, GA, HR, KA, MR, QG, QR, SR, RB, TB, VE, VG, VQ, VH, VK.
K-My PVD 2.5.4
K-Cyber Provident Fund Member offers an online platform designed to assist provident fund members in conveniently accessing essential information about their provident fund accounts.
TCCL - Remote for SetTop Box 0.0.22
New Shortcuts, New Layout, and a variety of User-friendly features make this Universal Remote for TCCL Set-Top Box an essential application. This application proves to be beneficial when your mobile device is equipped with an IR blaster.
D'CENT Crypto Wallet 7.6.7
D’CENT Wallet provides a secure solution for storing cryptocurrencies and accessing blockchain services such as DeFi and game item management.
